Most printers go to the refurbishing process after the order is made. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. Yes, my password is: Buy with confidence because at Sunset Micro, We offer a 30 days warranty to protect your purchase. Sign up for newsletter. We recommend that heavy shipments be shipped freight to ensure no shipping damages.

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Tech Support Guy is completely free — paid for by advertisers and donations. The customer will be refunded when the shipping company refunds Sunsetmicro. If DOA is valid customer will then be refunded.

This fee will be collected upfront before work on the order begins. Sorry this didn’t help.

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If a product has been returned to Sunsetmicro. Freight items usually have a cuttoff at around 3: Also, have the product shipped back if needed within a time frame of no more than 10business days or the RMA will no longer be available.

Jul 22, Messages: If a replacement is needed the fell will have to purchase again.

Add to watch list. Do you already have an account? Learn more — opens in a new window or tab Any international postage and import charges are paid in part to Pitney Bowes Inc.


Once a warranty claim has been initiated the customer is responsible to provide Sunsetmicro. Products evidencing the product serial number has been tampered with or removed; misuse, neglect, and improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corruption; failures of the product which result from accident, abuse, misuse including but not limited to improper eell, connection to incorrect voltages, and power points ; failures caused by products not supplied by Sunsetmicro.

Customer needs to keep teeac packing material in case there is a problem with the product. Join our site today to ask your question. How satisfied are you with this response? For a smaller tesc, we use USPS.

After the30 days of the warranty period the customer will only receive an in-store credit. An error code perhaps? The shipping company is responsible for crediting back the shipping charges to the account the product was shipped on. To assist you better, please provide few details.

Hope it helps, reply to us with delo status of your issue. Tell us about your experience with our site. This item may or may not be in original packaging.


Also you will find all the parts that you may need for your computer, teca from motherboards to power supplies. If customer chooses not to ship freight we are not responsible for shipping damages and customer will need to contact the shipping company to file a damaged shipment claim. Triple6Oct 21, You will find at our store most of all well known and most reliable and popular brands on the dll.

No, create an account now. Join overother people just like you!

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Please remember these are semi truck drivers not delivery people. Boxing, packing, labor, oversize box fees, heavyweight fees, fuel surcharges and the sometimes biyearly price increases from the shipping carriers.

Welcome to Tech Support Guy! If the customer wants to return the item for credit, the item will be shipped back to Sunsetmicro. What does the Warranty Cover?